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Google Translate: Helping us do business in Chinese, French and German

In Hiring Software & Tools — by Recruiterbox

Over the past few months, we have added customers from different parts of the world. Groupon’s China offices are using recruiterbox, and so are a few companies across Europe. Exchanging emails with these customers has been super amusing!

When we got our first service request in French, we were a little anxious. We wanted to make sure that we understood the question and depending completely on translation tools was not a comforting factor. But we were amazed at how easy it was to move a conversation forward with It did a good job of pulling the meaning of complete sentences in a way that we understood. I know it sounds simple and it probably is, but it’s still cool!

On the customer’s side, I think our Chinese friends are doing the same thing. They drop our English replies into a translate tool and draft a response in Chinese. I wonder if this is going to be 100% full-proof going forward, but it seems to be working for now.

Raj Sheth



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